Privacy Policy
Welcome to Alma Voyage. Protecting your privacy and safeguarding your personal information is paramount to us. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.
1. Information We Collect :
Personal Information : When you make a booking or register for an account with Alma Voyage, we may collect personal information such as your name, email address, phone number, and payment details.
Booking Information : We collect information related to your travel bookings, including flight itineraries, hotel reservations, tour packages, and transportation arrangements.
Website Usage Data : We may gather non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and referring URLs, to improve our website’s functionality and user experience.
2. How We Use Your Information :
Booking and Reservation : We use the information you provide to facilitate your travel bookings and reservations, including processing payments, issuing tickets, and sending booking confirmations.
Customer Support : Your information enables us to provide personalized customer support and assistance, address inquiries and concerns, and respond to your requests in a timely manner.
Marketing and Communications : With your consent, we may send you promotional offers, newsletters, and updates about our products and services via email or other communication channels. You have the option to unsubscribe from these communications at any time.
3. Information Sharing and Disclosure :
Third-Party Service Providers : We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as airlines, hotels, tour operators, and payment processors. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by Alma Voyage.
Legal Compliance : We may disclose your information to comply with legal obligations, enforce our terms and conditions, respond to lawful requests from government authorities, or protect the rights, property, or safety of Alma Voyage, our customers, or others.
4. Data Security :
Alma Voyage employs industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or destruction. We utilize encryption, firewalls, access controls, and other security protocols to safeguard your data.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices :
You have the right to access, update, or delete the personal information we hold about you. You may also request that we restrict the processing of your data or opt out of receiving marketing communications from us.
To exercise your rights or make inquiries about your personal information, please contact Alma Voyage’s customer support team using the contact information provided below.
6. Changes to this Privacy Policy :
- Alma Voyage reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes to this policy by posting the revised version on our website or sending you a direct communication.
7. Contact Us :
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Alma Voyage’s customer support team:
contact@almavoyage.net
Bureau : + 212 526028521
Portable : + 212 703181519